Industrial learning and certification

Mahindra MILU: industrial learning designed around practice.

The problem Strategy and feasibility Platform and learning modules What was delivered Credits and boundaries

Mahindra Industrial Learning for You, or MILU, explored how industrial skills could be taught through a digital platform without reducing practical learning to a sequence of videos.

Design & Code supported the engagement across business and digital strategy, feasibility, research, platform development and interactive training modules. AR and VR were used where they could help a learner understand an industrial machine or process through guided practice.

Client: Mahindra
Programme: Mahindra Industrial Learning for You, MILU
Sector: Industrial education
Scope: Feasibility, research, certification, application development, AR/VR learning

Industrial knowledge is physical.

Many digital learning products are designed around content consumption. Industrial training asks for something else. The learner needs to understand sequence, safety, equipment and cause and effect. A useful platform had to create room for practice and assessment, not only presentation.

Strategy and feasibility

We helped examine the business case, likely platform cost and the role a certification programme could play. Research also covered how the experience should fit Mahindra’s brand and the expectations of industrial learners.

Platform and learning modules

The learning loop: an industrial task leads into a guided module, AR/VR practice, assessment and certification, which then informs the next task.

The product combined conventional learner and certification workflows with interactive modules. For suitable industrial tasks, AR and VR experiences could demonstrate a machine, guide the learner through a process and provide a safer environment for early practice.

What was delivered

Business and digital strategy
Feasibility and cost modelling
Learner and brand research
Platform planning and development
Certification workflows
Interactive industrial learning modules
AR and VR training experiences

Reflection

Immersive technology is useful when it gives the learner access to something that a page or video cannot. That test kept the feature set grounded. The technology served the training task, rather than becoming the reason for the project.

Credits and boundaries

This page describes Design & Code’s role on the MILU programme. It does not imply a wider transformation engagement with the Mahindra group.

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